Resetting the device will disconnect and then reconnect the wireless connection. Look on the bottom of the wireless device for a Reset button. Make sure there’s no dirt blocking keys or sensors. Make sure that the cables on your device aren't damaged in any way.Ĭheck any battery-powered devices to see if they are fully charged or have fresh batteries. If it’s still not working, try removing the USB hub and plugging the device directly into a USB port on the PC. If you use a USB hub between the device and the PC, make sure the hub has power. Try using a different USB port on your PC. Unplug USB cables and wait for a little while for the device driver to be unloaded by Windows, and then plug the device back in. Having trouble with a device? Make sure everything is connected properly, the device has power, and that it’s set up correctly.
